FAQs

How do I get in touch?

Please use the contact form to get in touch for all general inquires. We will get back to you as soon as possible or within 1-3 business days!

 

Do you restock sold-out items?

We have limited edition stock, but will often restock select items based on demand. Sign up for our email notifications or follow us on Instagram for updates!

 

How should I care for my swimwear and clothing?

To keep your items in great condition, make sure to wash in cold water with mild detergent, keeping various colours separated. Hang to dry is recommended.

 

Are your swimsuits chlorine and saltwater resistant?

Yes! Our swimwear is designed for both chlorine pools and saltwater. However, we recommend rinsing with fresh water after each use to keep your swimwear looking and feeling fresh.

 

Is your packaging eco-friendly, and how are you working towards sustainability?

Yes! At Eleven18, we care about sustainability, which is why all of our packaging, mailers, and zipper bags are made from 100% recyclable polyethylene. This means you can shop with confidence, knowing that our materials are designed to be reused and responsibly recycled.

We do our best to make thoughtful choices when selecting materials and production partners. We are always looking for ways to reduce waste and improve our environmental impact. Our goal is to offer high-quality, long-lasting pieces that encourage mindful shopping.